Ever faced negative comments about your product or service online? Congratulations if you haven’t, but be sure that as you grow bigger, there are bound to be some unhappy customers however thorough you maybe.
What do you do when faced with such negative comments online? Especially on complaints website.
Join the website/forum and reply to those comments… Seems like a good idea. Cheap and effective and you get to interact with the customer too… right!!!
Well sorry to burst your perfect bubble. But this strategy that you have decided to follow will certainly lead to disaster and doom..
How??
Well 1st when you reply to the negative comments you encourage more people to join the discussion and this will eventually lead to fresh comments being added continuously and Google loves fresh content, so you are indirectly promoting the page with negative remarks about you to the top of Google ranking.
2nd your comments will attract debate, and you can be assured that complaint site visitors are dissatisfied customers. So your comments will attract them to voice their dissent too. And before you know you will be having a full scale debate on how bad your service/product is. This you definitely want to avoid.
So now how do you tackle these negative comments about your organization? Well online reputation management is the thing for you. It’s ethical, it’s legal and yes it will do precisely what you want. Right ORM will ensure that the pages with negative comments about your organization go down in Google ranking. So that fewer customers view it and thus a more positive image is created about your business.
If You are suffering with the similar situation and looking for Online Reputation Management Services, then you are at the right place. Contact Us to know how can we help you in maintaining your Online Reputation.
If You are looking for ORM services Please contact us.